Shipping policy
Shipping and Delivery Policy
1. Shipping Methods
We offer the following shipping methods to cater to our customers' needs:
- Standard Shipping
- Express Shipping
- International Shipping
2. Shipping Costs
Shipping costs are calculated based on the destination and the size of the order. The exact shipping fee will be displayed during checkout.
3. Shipping Locations
Currently, we ship to all locations within India. We do not offer international shipping at this time.
4. Processing Time
All orders are processed within 2-3 business days. Please note that orders are not shipped or delivered on weekends or holidays.
5. Delivery Time
- Standard Shipping: Estimated delivery time is between 3-7 business days after processing.
- Express Shipping: Estimated delivery time is between 0-3 business days after processing.
- International Shipping: Delivery times may vary depending on the destination.
Please note that delivery times may vary due to public holidays or high-demand periods.
6. Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order on the third-party carrier’s website using the tracking number provided.
7. Shipping Carriers
We partner with iThink Logistics to ensure your orders are delivered efficiently and on time.
8. Handling Damages or Lost Packages
In the unfortunate event that your order arrives damaged or is lost during transit, please contact our customer service team. We will work with you to arrange a refund or a replacement for the damaged product.
9. Shipping Restrictions
At this time, we are able to ship to all locations within India. Please note that certain items may be restricted from shipping to specific locations due to local laws and regulations.
10. Special Circumstances
During peak seasons, holidays, or other high-demand periods, shipping times may be affected. We will do our best to inform you of any delays and appreciate your understanding.